Privacy Policy
Last updated: August 12, 2020

Individual Entrepreneur Zhirnova Maria Mikhailovna (hereinafter referred to as the “Administration”) is committed to ensuring the confidentiality and protection of personal data of users of the website https://gogocrm.ru (hereinafter referred to as the “Service”). This Privacy Policy describes what data is collected, how it is processed and protected, and the rights of users regarding their personal data.

1. Definitions

For the purposes of this Privacy Policy, the following terms are used:

• “GDPR” — General Data Protection Regulation (Regulation (EU) 2016/679).
• “Controller,” “Processor,” “Data Subject,” “Personal Data,” “Personal Data Breach,” and “Processing” have the meanings assigned to them in the GDPR.
• “Service” — the website https://gogocrm.ru, as well as the services, applications, and products provided through it.

By using the Service, you agree to the terms described in this Privacy Policy.

2. Information Collected

Information Provided by Users:

• Profile Information:

  • Last name, first name, middle name.
  • Contact phone number.
  • Email address.
  • Delivery address (if required).
  • Place of residence.

• Messages:

  • We store user messages to ensure the functionality of the Service and provide support.

• Contacts:

  • Contact lists created by users for interaction through the Service.

---

Information Collected Automatically:

• Usage Data:

  • Pages visited, links clicked, time, frequency, and duration of visits.

• Log Data:

  • IP address, access time, browser type, and operating system.

• Cookies:

  • Used for behavior analysis, content personalization, and advertising.

• Location Data:

  • Approximate location data is collected to provide services.

• Device Information:

  • Device model, operating system, and settings.

3. Purposes of Using Personal Information

• User Identification.
• Providing Personalized Services.
• Communication with the User (notifications, inquiries).
• Conducting Statistical Research.
• Distribution of Promotional and Informational Materials.
• Fraud Prevention and Security Assurance.

4. Use of Cookies

We use cookies to recognize your browser or device and to provide:

• Personalized settings.
• Advertisements tailored to your interests.
• Analysis and improvement of the Service.

You can manage cookies through your browser settings.

5. Data Sharing with Third Parties

We do not sell personal data to third parties. However, data may be shared in the following cases:

• With third-party service providers to deliver services (e.g., payment processing).
• As required by law, with courts or law enforcement authorities.
• In the event of business restructuring or sale.

6. Data Protection

We take all reasonable measures to protect your data from unauthorized access. However, it is impossible to guarantee complete security of data transmitted over the internet. In the event of a data breach, we will notify you within 72 hours.

7. Age Restrictions

The Service is not intended for use by individuals under the age of 18. If you are under this age, please do not provide any personal data. If such data is discovered, it will be deleted.

8. Policy Updates

We may update this Privacy Policy. Notifications about any changes will be posted on this page.

9. Contact Information

If you have any questions regarding the processing of personal data, you can contact us at:

Email: support@gogocrm.ru.